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Duplicate File Detective Help

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To continue using Duplicate File Detective beyond the initial 15-day trial period, you must purchase a product license.

 

We offer a variety of licensing options, including single-user, multi-user, site-wide, and enterprise-wide licenses. Please see the "Order" section of our product website for details.

 

Once you complete the secure online license purchasing process, you will be sent an email that contains your product license code. To enter your license code into Duplicate File Detective, launch the program and click the Enter License Code button that appears in the Product  Evaluation Notice window. Alternatively, you can click the Enter License Code button in the Help tab of the ribbon bar.

 

If you have any problems entering your product license details, feel free to contact us at support@duplicate-file-detective.com. We're happy to assist our valued customers.

 

Upgrade Policy (When are Upgrades Free?)

 

The product upgrade policy is as follows:

 

Minor version upgrades are free

Major version upgrades are subject to an upgrade fee

 

Duplicate File Detective has a three-part version number (for example, "5.1.21"), with the first of these numbers representing the major version number. Minor version upgrades are those in which the major product version number remains the same. Major version upgrades are those in which the major version number is higher than that for which you are currently licensed.

 

The full Duplicate File Detective version number is always displayed in the main window title bar, or within the About dialog window.

 

Major version upgrade fees are outlined within the ordering section of our product website. If you have any questions regarding this policy, please contact us at sales@keymetricsoft.com..

 


 

See also:

How to Buy